Shipping policy
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At Ethonique Ensemble, we aim to deliver your order safely and on time.
Domestic Shipping
We ship across India.
Estimated delivery timelines:
Gujarat: Usually delivered within 2 working days after dispatch
Rest of India: Usually delivered within 7 working days after dispatch
Delivery timelines may vary due to courier delays, public holidays, weather conditions, incorrect address details, or other circumstances beyond our control.
Free Shipping
We offer free shipping on orders above ₹2,500 within India.
For orders below ₹2,500, shipping charges may apply and will be shown at checkout.
Cash on Delivery
Cash on Delivery is available for eligible orders and locations within India.
COD availability may depend on courier serviceability and order value.
International Shipping
We offer international shipping on request.
For international orders, customers are requested to contact us before placing the order:
Email: eoperations@ethonique.com
Phone/WhatsApp: +91 8200345660
International shipping charges, delivery timelines, customs duties, taxes, and import charges will depend on the destination country and will be communicated separately.
Any customs duties, import taxes, or local charges applicable in the destination country must be borne by the customer.
Order Processing
Orders are usually processed after payment confirmation or COD confirmation.
Once your order is shipped, tracking details will be shared through email, SMS, WhatsApp, or any available communication channel.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate.
Ethonique Ensemble will not be responsible for delays or failed delivery due to incorrect address, incomplete address, unavailable recipient, or unreachable phone number.
If the order is returned to us due to failed delivery, reshipping charges may apply.